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Get in Touch

We are always happy to hear from our visitors at Zimpler. Your feedback, questions, and suggestions are valuable as we provide accurate, helpful online gambling reviews and information. If you have a comment about one of our reviews, an idea for new content, or a business inquiry, please reach out. We aim to make Zimpler a resource for informed online gaming decisions.

Please review the sections below to direct your inquiry appropriately. This helps us provide the quickest, most effective response.

Who We Are (Independent Review Site)

Zimpler is an independent affiliate and review website. We evaluate and provide unbiased information about online gambling brands. We are NOT an online casino, sportsbook operator, or gambling platform. We do not operate any games, hold player accounts, manage deposits or withdrawals, or process any financial transactions related to gambling. Our primary role is to research, review, and inform. We provide detailed analyses, comparisons, and insights into various online casinos and sportsbooks to help you make informed choices.

Our content, including reviews, guides, and articles, is created independently. While we may earn affiliate commissions from some of the brands we feature, this does not influence our editorial integrity or the objectivity of our reviews. Our commitment is to our readers, to provide honest and comprehensive information.

What We Can Help With

As an independent review site, Zimpler can assist with specific types of inquiries. We welcome communication regarding:

  • Feedback on Our Reviews and Content: If you have noticed an inaccuracy, have a suggestion for improvement, or wish to provide feedback on any article or review published on Zimpler.
  • Partnership and Advertising Inquiries: For potential collaborations, advertising opportunities, or business development discussions related to our review website.
  • General Questions About Online Gambling: If you have general questions about online gambling concepts, strategies, or industry trends that are not specific to a player account.
  • Technical Issues with the Zimpler Website: If you encounter any technical problems while browsing Zimpler, such as broken links or display issues.

What We Cannot Help With

It is crucial to understand that Zimpler cannot provide support for issues related to specific player accounts, transactions, or gameplay on any online casino or sportsbook. We do not have access to player databases, nor are we authorized to intervene in disputes between players and operators. We are not a customer service department for any gambling brand.

Therefore, please do not contact us for any of the following:

  • Account verification (KYC) issues.
  • Problems with deposits or withdrawals.
  • Bonus disputes or inquiries about bonus terms and conditions.
  • Questions about specific game outcomes or fairness.
  • Login problems or forgotten passwords for casino accounts.
  • Any other issue directly related to your personal activity on an online gambling platform.

Account, Deposit and Withdrawal Issues

For any issues concerning your personal account, including verification, deposits, withdrawals, bonus claims, or gameplay disputes, you must contact the customer support team of the specific online casino or sportsbook directly. Each operator has its own dedicated support channels, typically including live chat, email, and sometimes telephone support. You will find their contact details on their respective websites, usually in a "Contact Us" or "Help" section.

Zimpler does not hold player funds, manage accounts, or process any financial transactions. We cannot access your account information or act on your behalf with any gambling operator. Reaching out to us for these matters will only delay the resolution of your issue, as we will simply advise you to contact the operator directly.

For all formal legal inquiries pertaining to Zimpler as an independent review website, including matters related to our operations, compliance, or legal obligations, please use the dedicated email address below. This includes requests from regulatory bodies, legal representatives, or other official entities.

Legal Email: [email protected]

Please note that this email is strictly for legal correspondence related to Zimpler as a website and not for player disputes or account issues with gambling operators. Misdirected emails may not receive a response.

Zimpler respects intellectual property rights. If you believe that any content published on our website infringes upon your copyright or other intellectual property rights, please send a formal DMCA (Digital Millennium Copyright Act) takedown notice or a similar copyright infringement claim to the email address provided below. Your notice should include all necessary information as required by law, such as identification of the copyrighted work, identification of the infringing material, and your contact information.

DMCA Email: [email protected]

We will review all legitimate claims promptly and take appropriate action in accordance with applicable laws.

Responsible Gambling Resources

Zimpler promotes responsible gambling. While we do not offer direct support for gambling addiction, we strongly encourage anyone struggling with gambling-related issues to seek professional help. If you or someone you know needs assistance, please contact one of the many reputable organizations dedicated to responsible gambling support. These organizations offer confidential advice, support, and resources.

Examples of such organizations include:

  • GamCare
  • BeGambleAware
  • Gamblers Anonymous
  • National Council on Problem Gambling

You can find links to these and other resources on our dedicated responsible gambling page. Help is available, and taking the first step is crucial.

Response Times

We respond to all legitimate inquiries directed to Zimpler within 2-3 business days. Response times may vary depending on the volume and complexity of the messages we receive. We appreciate your patience and will address your communication as quickly and efficiently as possible. For urgent legal or DMCA matters, we prioritize those communications to ensure timely compliance.

James Wilson
James WilsonSérfræðingur↻ Uppfært 26.07.2026

Faglegur sérfræðingur í fjárhættuspilum með yfir 8 ára reynslu af spilavítum á netinu, íþróttaveðmálum, spilakössum og póker. Sérhæfir sig í bónusskilmálum, útborgunarhraða, sanngirnisúttektum og reglum um vernd leikmanna.